Privacy Policy

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This Privacy Policy below outlines how your personal information is collected, used, and shared when you visit spltraining.co.uk (the “site”)

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PERSONAL INFORMATION WE COLLECT:

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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

We use your personal data for some or all the following purposes:  

To deliver services including Training. 

To understand your needs to provide the services that you request and to understand what we can do for you and inform you of other relevant services.  

To confirm your identity to provide some services.  

To contact you by post, email, telephone or using social media (e.g., Facebook, Twitter, WhatsApp); 

To help us to build up a picture of how we are performing.   

To enable us to meet all legal and statutory obligations and powers including any delegated functions. 

To carry out comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with best safeguarding practice from time to time with the aim of ensuring that all children and adults at-risk are provided with safe environments and generally as necessary to protect individuals from harm or injury;  

To promote the interests of the country.   

To maintain our own accounts and records.  

To seek your views, opinions, or comments.  

To notify you of changes to our facilities, services, events, and staff.   

To send you communications which you have requested and that may be of interest to you. These may include information about new projects or initiatives.  

To allow the statistical analysis of data so we can plan the provision of services. Our processing may also include the use of CCTV systems for the prevention and prosecution of crime. 

Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights and your personal data    

You have the following rights with respect to your personal data:  

When exercising any of the rights listed below, to process your request, we may need to verify your identity for your security.  In such cases we will need you to respond with proof of your identity before you can exercise these rights.  

The right to access personal data we hold on you  

At any point you can contact us to request the personal data we hold on you as well as why we have that personal data, who has access to the personal data and where we obtained the personal data from.  Once we have received your request, we will respond within 30 days.  

 

There are no fees or charges for the first request but additional requests for the same personal data or requests which are manifestly unfounded or excessive may be subject to an administrative fee.   

The right to correct and update the personal data we hold on you  

If the data we hold on you is out of date, incomplete or incorrect, you can inform us, and your data will be updated.  

The right to have your personal data erased  

If you feel that we should no longer be using your personal data or that we are unlawfully using your personal data, you can request that we erase the personal data we hold.   

When we receive your request, we will confirm whether the personal data has been deleted or the reason why it cannot be deleted (for example because we need it for to comply with a legal obligation).   

The right to object to processing of your personal data or to restrict it to certain purposes only   

You have the right to request that we stop processing your personal data or ask us to restrict processing. Upon receiving the request, we will contact you and let you know if we are able to comply or if we have a legal obligation to continue to process your data.   

The right to data portability  

 You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is feasible to do so, within 30 days of receiving your request.  

The right to withdraw your consent to the processing at any time for any processing of data to which consent was obtained  

 You can withdraw your consent easily by telephone, email, or by post (see Contact Details below).  

The right to lodge a complaint with the Information Commissioner’s Office. 

You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.  

DATA Retention

We will keep some records permanently if we are legally required to do so.  

Other records will be set by the relevant awarding body. Normally records will be deleted after 7 years.  

 

CHANGES:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail or by using the Contact Us page

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Email: spl.training24@gmail.com